Safe, user-centred care and nursing in a home environment

Digital ways to an enhanced sense of security and improved quality of care

Safe, user-centred care and nursing in a home environment

Digital ways to an enhanced sense of security and improved quality of care

Challenge

With many different care stakeholders involved, new digital solutions and stringent demands in terms of patient safety and data security, there is a need for new working methods and organisational solutions that focus on patients. How are the initiatives synchronised securely for patients?

This project aims to identify and develop existing and new working methods and technical and organisational solutions that create quality and add value for patients, and that help to improve the work environment and cost-effectiveness for the welfare services on offer. This project comprises two elements. Mapping of the care and nursing process will take place as one element. The objective is to highlight challenges, insights and obstacles in relation to inter-organisational coordination and innovation. The second element will work based on the processes to create a digital infrastructure for secure data transfer.
 Project objective 1 – inter-organisational coordination in respect of user-centred care in nursing
The outcome of this project will be identification and description of:

- processes, procedures and business requirements, but also the working methods that are used, according to care and nursing staff, in the patients’ homes,
- insights into the experiences and needs of staff, relatives and patients when it comes to providing and receiving care and nursing in a home environment,
- existing digital support systems and digital communication systems that have been developed but not implemented, and
- a description of perceived obstacles to innovation such as organisational solutions, policy and compensation models.

This project also aims to create conditions for experience exchange and learning across organisational boundaries.  
Project objective 2 – digital infrastructure

- To ensure that the individual is reached by means of the connection.
- To ensure that the right person has submitted the right data.
- To ensure that data is received.
- To ensure that data has not been modified/handled improperly.
- To indicate the scalability of solutions.

Project objective 1:
Region Stockholm, the City of Stockholm, Capio Närsjukvård AB, Cuviva AB and KTH Royal Institute of Technology.

Project objective 2:
Region Stockholm, RISE, Ericsson, Stokab, Telia and KTH Royal Institute of Technology

Funding (SEK 2 million) has been granted to interim project 1 by Vinnova, beginning in October 2019 and ending in February 2022.

Pilot study funding (SEK 500 thousand, funding level 50%) has been granted to interim project 2 by Vinnova.

Project manager for interim project 1, Magnus Eneberg, menerberg@kth.se, +46 (0) 73 9442736

Project manager for interim project 2, 
Rolf Blom, 

More on safe, user-centred care in the home environment

There are many parties that collaborate on efforts to meet the patients’ need for care, including Stockholm County Council, a number of municipalities and private stakeholders. This sets a high requirement for good interaction and conditions for communication across organisational boundaries, while taking into consideration patient and data security. There is also a need to develop existing and new working methods and organisational solutions to facilitate the synchronisation of care services based on the patients’ needs. 

The project focuses on frail patients/users who are suffering from more than one disease (multimorbid). The overall objective is to identify and develop existing and new working methods, as well as technical and organisational solutions that create quality and added value for the patients and help to improve the work environment and cost effectiveness of the welfare services offered.

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