Design Thinking – innovative solutions to societal challenges

With the Design Thinking process, we deal with societal challenges using tools taken from design work. Openlab is a creative platform where we explore, test and validate innovative solutions using digital technology. Digital Demo Stockholm operates based on the triple helix model, a unique cooperation between the public sector, academia and the business community

The triple helix as a working model based on interaction between academia, the business community and the public sector. This methodology was developed in the 1990s with the objective of encouraging social and economic development in society

Digital Demo Stockholm focuses on three joint challenges in the following thematic areas:

The communication and logistics systems of the future - The region and the city must offer a sustainable, effective transport and communication system for the flows of people and goods where the climate targets for 2030 can be achieved. Participating stakeholders must assist with this by creating more efficient, safe, and environmentally friendly ecosystems for transport and communication: DDS, for example, is working on a project concept relating to mass handling.

Care and nursing independent of location - The region and the city must be able to offer care and nursing to people regardless of where they are; i.e. offer them the freedom to live rich lives based on individual circumstances without being tied to specific physical locations.

Climate-positive urban expansion - The region and the city must work to increase growth in a sustainable environment in accordance with the targets for Agenda 2030, while enhancing quality and minimising climate impact. Particular emphasis is placed on resource supply and usage in respect of critical resources that currently face significant system challenges in the urban environment, primarily energy, water and food. For example, DDS is working on the Energy-efficient care project and iWater

Design Thinking is a process for taking on challenges in an iterative, exploratory manner using tools taken from design work. Digital Demo Stockholm is using Design Thinking as process support with the aim of testing and validating digital technology. This will create better conditions for:

The public sector (the City and the County Council), allowing them to create a better understanding of what has to be procured, thereby placing them in a better position from which to define procurement requirements that utilise opportunities offered by technology, allowing new concepts to resolve challenges to be tested and evaluated.


Companies to develop new technical solutions, offerings and business models by means of a more in-depth understanding of the complex challenges facing growing regions, and which services or products will be needed by the public sector.


Academia, allowing issues to be formulated for research based on the challenges in the growing region, and also educating students with stronger links to the future needs identified.

Find out more about Design Thinking here.

Openlab is a creative platform for cooperation founded and financed by the City of Stockholm,
Region Stockholm, the County Administrative Board, the Karolinska Institute, Stockholm University, Södertörn University and KTH Royal Institute of Technology. Openlab places Stockholm at the forefront in the development of technical and social innovation and offers Digital Demo Stockholm a platform for meetings and support in respect of process management. Openlab’s business is based on Design Thinking, a process and method for taking on societal challenges and developing innovative solutions according to the “Do something first – Think – Do it again” principle. The methodology and the open, appropriate premises at Openlab pave the way for success for the work at Digital Demo Stockholm. Find out more about
Openlab.